My western digital external hard drive won t start. And like all desktop external hard drive, the my book require an. The program supports system backup, file backup, application backup, email backup, schedule backup, incremental backup, etc. Half way through the back up my screen went black, and i had to force restart my computer. Need to automatically backup wd my cloud to wd my book i want to back up the nas to the usb drive automatically but the software that comes with the my cloud wont do that. Backup wont start external drives for pc wd community. While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a. If youve encrypted the drive, it will only work in its enclosure. Does anyone know of a free or cheap program that will copy the contents of the nas to the usb drive at regular intervals. Complete backup my book desktop storage comes equipped with wd backup software and.
Hello everyone, up until now i have been using the wd anywhere backup software that came with my my book world network attached drive to back up my computers. Hello guys, i tried to power up my drive wich is a mybook 2t cant really tell more about it, it always worked nicely but i havent been using it for a while, tonight i tried to plug the 12v adapter into the wall and didnt launch also connected 3. First and foremost, we would like to thank you for taking the time to contact us in regards to the issue with my book world edition ii white light. Besides, you may find that wd backup wont open or launch after. This morning i connected the book to my desktop and everything was fine. Given that my wd my book was plugged into the same surge nonprotector, i plugged it into my laptop to check it. Wd smartware backup alternative for windows 1087 easeus. Oct 11, 2016 the my book doesn t have extra usb ports to work as a usb hub, a cool feature first introduced by the seagate backup plus hub. Installationget online installation help for your wd product or software. Open it, on the home tab, selected a drive to be the backup target, and then clicked on the backup tab. The orange bar showed up saying i have new data roughly 25gb but wont transfer anything into my book. Western digitals my book range are powerful external hds that take up more space than its competitors, but offer a lot more storage for a decent price.
Purchased the unit from frys electronics, and utilize the wd quick formatter to format the drive for windows vista or later, and the windows server backup native application is now working like a charm running full backups with system. If you don t see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. Create system image does not work with wd mybook essential usb 3.
Wd smartware continuous backup not working id like to create an autobackup with my wd smartware, but i have some encountered some backup issues. How to back up windows 10 with western digitals my passport. Oct 15, 2015 ive used my book to backup my data drive once and it worked fine. Discussion in windows 10 bsod crashes and debugging started by. Create system image does not work with wd mybook essential. Using a docking station for a couple 1tb hdds from previous desktops i found the critical files that were only on the book. Whether youre using a my passport, my book or even my cloud, wd smartware provides great backup options for your windows computers. In the file structure view of the selected device, click the selectors to open the listings. Monitoring icon alerts the wd quick view icon flashes to indicate drive status.
My passport portable hard drive, with the wd backup, wd security and wd drive utilities software usb 3. Oct 15, 2015 yesterday, my pc got zapped during a sudden thunderstorm despite my use of what i thought was a surge protector. How to back up a windows computer with wd smartware. Installing wd backup was easy, and of course, all the software and user manuals are on the drive itself. Wd book 3tb cannot be accessed solved windows 10 forums. Offpremise backs up to a cloud as secondary storage for disaster recovery purpose.
Western digital my book variety has a number of tiers cuisines for. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. Install guide take up your installation process easy. Western digital my book white light not apple community. Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. My mybook 3t drive, less than 1 yr old, only used for time machine backups, refuses to power up now. However, when i tried to do the backup a second time, nothing happened. I forgot to mention, i have a 750gb western digital mybook usb 2. And if i click on it, tells me the perimeter is incorrect so cannot access to the wd my book 2. If your product is not listed above, please visit the product page. The best alternative when wd smartware backup failed, stuck or not working.
Mar 14, 2011 the quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. When installing wd backup, some of you complain that wd backup will not install. That just goes to show that wd my book external drives are truly workhorses that give you years of use. Available in various editions from essential, to premium to world edition. Its combination of solid performance, hardware encryption, and useful utilities makes the 5tb wd my passport a strong contender for everyday backup of sensitive data or storing a. Switch to raid1 configuration for redundancy and to mirror data on the wd red drives inside. Find low everyday prices and buy online for delivery or instore pickup. I havent even backedup that many times so its got plenty of space. May 22, 2014 would like to add western digital my book wd absolutely, premium storage 3tb to the device list that works. My western digital external hard drive wont start your. The bar that determines the space of the used or free disk does not appear.
Would like to add western digital my book wd absolutely, premium storage 3tb to the device list that works. Raid0 mode provides superfast performance with up to 360mbs2 sequential read speeds using the usb typec port. Fix wd my passport for mac not showing upnot working on mac. What to do if wd backup is not working windows 108. Backing up important data provides essential access to business files and records in the event of a system failure or disaster. Local pc security, anti virus, malware protection or end point protection software may need to be configured to allow wd backup. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. I dont remember disconnecting it without ejecting it but i do think i got a message about needing to. Wd my passport for mac wont mount on apple community. The wd my passport for mac is not showing up in finder nor in disk utility. I recently updated to windows 10 and found that the wd anywhere backup software wont run on windows 10. A line of external hard drives by western digital, styled after hardbound books. Even worse, it may become unreadable on mac computer.
After the scanning process is finished, the wd my book data recovery software will display all the files that you lost or exists on your wd my book. Its combination of solid performance, hardware encryption, and useful utilities makes the 5tb wd my passport a strong contender for. Oct 03, 20 as it turns out, the my cloud series is replacing the my book line, and the new desktop and mobile apps wd is launching alongside my cloud will also work with the older drives. This will start the installation process for the backup software.
Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. The quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. Does anyone know of a free or cheap program that will copy the contents of the nas to. The my book is come with install guide, us plug, usb cable, uk plug, power break, and rubber feet. Seems no matter what external i select, the backup wont start after i select the backup schedule. I am reading over your post and from what i can tell you have wd my book drive that you have been using as a backup drive not with time machine.
Tips for getting started with the wd my book backup drive mikes. Need to automatically backup wd my cloud to wd my book solved. I have posted my issue in the software section of the forum, but have not. Tips for getting started with the wd my book backup drive. That is, you may experience various situations on wd backup not working. Wd backup not working could this be to do with latest version. How i rescued my data from a 3tb wd my book external hard. Wd backup not working could this be to do with latest.
On a positive note, the pc repairman seems to have been able to save the pc and the data is still intact. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. After it was recognized by my surface book and software was installed, i opened the wd app. When you dont have wd smartware on your computer the drive is going to have only one light working thats normal. I installed the wd software bundled with the drive but i chose to not have it start with windows. As it turns out, the my cloud series is replacing the my book line, and the new desktop and mobile apps wd is launching alongside my cloud will also work with the older drives. Seems no matter what external i select, the backup wont start after i select the. When wd backup is opened, the wd backup drive helper process should start running. Dec 21, 2015 my wd my book essential external hard drive suddenly wont get recognized by the. Wd smartware backup might be stuck, failed or not work due to some errors.
May 19, 2014 whether youre using a my passport, my book or even my cloud, wd smartware provides great backup options for your windows computers. Windows server backup and 4k sector hard drives spiceworks. For all of these advanced and flexible backup features, it can not only help you avoid all the possible problems and limitations of wd smartware but also offers you a more comfortable backup. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. It just got in the way, and i dont need the backup feature with it. I got this problem that my hard drive is not been seen by my laptop. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. With windows 10 i went to settings, devices, connected devices, add a device. Using win 10 on new ssd, wd my book backup sw does not work. Click apply changes to create a custom backup plan and refresh the content gauge for your my book drive. Ive used my book to backup my data drive once and it worked fine.
At times, the wd my passport hard drive won t show up when you connect it to your mac computer, the wd my passport is greyed out in disk utility, or wd hard drives light is on but not working. About the backup ill suggest to you to download the latest version of wd smartwaremake sure you do step 1 and step 2 to make sure the software will work 100%. Thank you for contacting western digital customer support my name is cedrik and i am one of the wd support agents. I got a my book 1140 2tb, when i connect it to my computer also tried on 2 other laptops, 1. If you lose the password, even wd wont be able to help you regain access to the drive.
It just got in the way, and i don t need the backup feature with it. Discussion in antivirus, firewalls and system security started by. After that run a backup to have all your data organized better. A usb typec port with all cables included makes it universally compatible supports. Appears listed on the hard drive, but does not load. Fix wd external hard drive not workingrecognizedshowing up. Once this has been done, plug it back in and start it up.
While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a removable. Select your wd my book drive and click on the scan button to proceed. Aug 16, 2015 this is what wd has to say about this problem. Ive also tried to mount it via usb, but again, my system sees the drive, but wont mount it. My book world backup programs for win 10 wd community. Wd backup not seeing my drive may be caused by various reasons. Wd my passport for mac wont mount on my mac pro my 1tb external hard drive is less than six months old and was working fine. Open it, on the home tab, selected a drive to be the backup target, and then clicked on. Wd backup is a backup application that can automatically protect your files, documents and photos with on premise backups to a wd drive as primary storage. Click start backup to begin backing up the selected categories of files and skip step 8 on page 35. Apr 23, 2019 wd smartware software is not compatible with windows 10. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music and documents. Wd backup sw could not find device repeatedly, even w tech support. I have tried various compability settings to no avail.
How to back up a windows computer with wd smartware youtube. And it fully supports windows 1087 and other windows versions. How to solve my wd hard drive not recognized in windows 10. I have a wd my passport ultra that is less than a year old. I haven t even backedup that many times so its got plenty of space. This will allow the program to scan your wd my book for lostdeleted files. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. In the backup tab, the top left says ready to perform back up and the run backup button at the bottom right is pressed, but. Feb 26, 2017 need to automatically backup wd my cloud to wd my book i want to back up the nas to the usb drive automatically but the software that comes with the my cloud wont do that. If you know that it may shed some light on the problem.
The my book duo drive has massive capacity for storing photos, videos, documents and music. I connect it via firewire to my macbook pro running os 10. The my book doesnt have extra usb ports to work as a usb hub, a cool feature first introduced by the seagate backup plus hub. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and. I recently had my computer crash and had to have it restored to windows 10, and since then there havent been any issues until i downloaded the software to run a backup with my brand new wd 2tb external hard drive. Wd smartware continuous backup not working quick fix. Wd smartware can only backup files, windows operating system and the applications are not supported. Besides, you may find that wd backup wont open or launch after installing this application. Need to automatically backup wd my cloud to wd my book. I have a mybook essentials 1tb extenal hard drive and everything was working. I have tested my wd connected both to my time capsule to. How i rescued my data from a 3tb wd my book external hard drive. After i connected the drive to my laptop with the included usb 3. Operating system compatibility your my passport drive and the wd drive utilities and wd security software are.
538 1023 963 1315 275 380 185 398 1599 1090 517 554 946 1078 129 1562 366 1062 1052 1183 586 842 625 1513 251 476 102 735 1015 624 576 361 1033 836 1167 673 364 718 1217 29 100 1357 658 1324 788 756 1197 1179